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How to reach out and say "Hi!" πŸ‘‹

Michael avatar
Written by Michael
Updated over a week ago

We would be delighted to hear from you! Whether you have a burning question, inspiring feature request, or found a problem with your account.

There are a few ways that you can reach out to us:

1. Start a conversation right now

If you're logged into your Arc Analytics account, you'll see a little chat bubble in the bottom-right corner. That's the quickest and easiest way to reach out to us! There's no need to wait for a response because our replies will be emailed to you as well.

2. Email us directly at hello@arc.ai

We respond to every email sent to our team. Since we're based in Canada, there may be a small delay due to timezones.

3. Send feedback from inside Slack

You can type /arc-feedback in the message box to send a message and we'll respond to you with an email (sadly, we don't respond directly inside Slack).

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