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How to reach out and say "Hi!" πŸ‘‹

Michael avatar
Written by Michael
Updated over a week ago

We would be delighted to hear from you! Whether you have a burning question, inspiring feature request, or found a problem with your account.

There are a few ways that you can reach out to us:

1. Start a conversation right now

If you're logged into your Arc Analytics account, you'll see a little chat bubble in the bottom-right corner. That's the quickest and easiest way to reach out to us! There's no need to wait for a response because our replies will be emailed to you as well.

2. Email us directly at

We respond to every email sent to our team. Since we're based in Canada, there may be a small delay due to timezones.

3. Send feedback from inside Slack

You can type /arc-feedback in the message box to send a message and we'll respond to you with an email (sadly, we don't respond directly inside Slack).

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