Arc Analytics works with public, private, and shared Slack channels.

But, if you change a channel from public to private you could run into a problem where Arc stops sending your messages to your newly private channel.

To keep receiving your Google Analytics reports after you've changed a Slack channel to private:

  1. Log into the Arc Analytics
  2. Select Channels from the top menu on the dashboard
  3. Select + Add to add a new Slack channel and choose your new private Slack channel. This will grant Arc new permissions to send messages
  4. Select Reports from the top menu on the dashboard
  5. Select a report that uses your private channel
  6. Select the Preview in Slack link to ensure messages are sending properl
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